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Customer Support Hours of Operation:

Monday-Friday 8am-5pm PST

Note: Inquires submitted during non-operational days/hours will not be reviewed or be responded to until our next business day. If you have any concerns regarding billing, we advised that you contact our billing support team. The phone number can be found in your "My Subscriptions" tab via account settings.
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SMS Messaging (10)
SMS Messaging
General Information
▸ What's SMS text message?
SMS text message is an alternative way to communicate with members on the... Show More
▸ How do I start texting with tokens I have purchased?
To start using your purchased tokens, you will need to find a member on... Show More
▸ Where do I go to find members to text with?
To find a member to text with go to the Text drop down menu and select "who's... Show More
▸ How do I confirm my mobile phone number?
To confirm your mobile phone number, first you will need to enter your mobile... Show More
▸ What are the benefits of using the SMS feature?
The benefits of using the SMS features are, you get to communicate with... Show More
▸ I didn't get a confirmation code.
Please contact support and provide them with your phone number and carrier's... Show More
Billing Information
▸ How much is 25 tokens equivalent to?
25 tokens is equivalent to 1 text message or MMS sent. Show More
▸ How do I purchase tokens?
Tokens can be purchased on your account through the TEXT feature drop down... Show More
▸ How do I update my credit card information?
Contact support for instructions on how to update your credit card information. Show More
▸ What is an auth charge?
An auth charge is an authentication to verify your credit card is valid for... Show More
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